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Email Results Report

The Email Results report tracks email communications and their delivery statuses, including details about recipients, email types, and timestamps.

SPS Customizations​

Below are the specific workflows and functionalities for the Email Results report.

1. Email Results Grid​

Email Results Grid View

The primary grid view displays email results with filtering and expandable detail views. Key elements include:

  • Filter by Date Range: Allows filtering email records between a start and end date.
  • Search: A search bar to quickly find specific emails.
  • Recipient Filter: A dropdown to filter by specific email recipients.
  • Columns:
    • Recipient: Email address of the recipient.
    • Email Type: Type or reason for the email.
    • Latest Status: Current delivery status of the email.
    • Start Timestamp: Date and time when the email was sent.
    • Detail: Expandable row to view additional email status details.
  • Export to Excel: A utility button allowing users to export email result data for external analysis.
  • Pagination: Controls to navigate through multiple pages of results.

Developer Reference​

Core Backend Components​

  • Application Services: The email results data is retrieved and managed via dedicated application services handling email tracking.
Last updated on by Manish Kumar